Cancellation Policy

Same-Day Cancellations: Our time is precious and not replaceable. You are entitled one free reschedule if a same day cancellation occurs. If you choose not to reschedule, you forfeit your initial payment at the time of booking. Regular Cancellations: You will be booked through our Square app. You will receive a confirmation correspondence via text, email, or both which then you will have the option to cancel or reschedule your treatment. Naturally Express Massage:  This massage ONLY services areas in the city of Chicago. This treatment is paid for upfront. GROUPON CLIENTS: ALL BOOKING INFORMATION IS THE SAME ABOVE EXCLUDING NO CALL NO SHOWS AND SAME DAY CANCELLATIONS. IF THERE IS A NO CALL NO SHOW/ SAME DAY CANCELLATION, YOUR GROUPON WILL BE REDEEMED AND YOU WILL BE ALLOWED TO RESCHEDULE FOR FREE ONE TIME. IF A SECOND NO CALL NO SHOW/SAME DAY CANCELLATION OCCURS YOU WILL FORFEIT YOUR GROUPON ALL TOGETHER AND WILL NO LONGER BE ALLOWED TO BOOK WITH OUR COMPANY.

Contact Details

• 1921 North Harlem Avenue, Chicago, IL, USA